The Avfuel Training System
39 Lessons. 39 Downloadable Resources. 6 Programs. 1 Comprehensive System.
FAA-Approved Part 139 Supervisory Fuel Safety Training
Avfuel’s Fuel Safety Supervisory course is an accepted course for Fuel Safety Supervisor Certification.
At part 139 certificated airports, at least one supervisor with each fueling agent must complete a training course in fuel safety training which is acceptable to the administrator and fulfills the requirements of 14 CFR §139.321 (e)(1). There may be additional regulatory controls in place at your location. It is necessary to discuss these regulations with your local Authority Having Jurisdiction (or AHJ) to determine what other requirements must be met at your facility.
Students receive a certificate for successful completion of this course.
Course topics include:
- Fuel Handling and Fire Safety
- Aviation Fuels and Additives
- Fuel System Ice Inhibitor (FSII)
- Contaminants and Fuel Testing Methods
- Receiving a Load of Aviation Fuel
- Aviation Fueling Components
- Fuel Storage Systems
- Mobile Refueling Equipment
- Aircraft Fueling and General Operations
- Recordkeeping
- Special Supervisor Training Topics
FAA-Approved Part 139 Supervisory Fuel Safety Training is available as a subscription that includes: FAA Approved Part 139 Supervisory Training PLUS FAA Approved Part 139 Line Fuel Safety Training, Ramp Safety, Customer Service, Loyalty and Rewards, Avfuel Contract Fuel, Sales and Leadership Training.
COST: $1250 for first year | $500/yr renewal | unlimited seats
FAA-Approved Part 139 Line Service Fuel Safety
Completion of the Avfuel Line Service Fuel Safety Course qualifies line employees to receive a certificate of completion for an FAA-approved line service fire safety training program meeting the requirements of 14 CFR §139.321(b)(1) through (b)(7). This comprehensive training course when used in addition to initial on-the-job training may be used by the supervisor to meet recurrent fire safety instruction required under Part 139.321 (e)(2).
Students receive a certificate at the completion of this course.
Course topics include:
- Fuel Handling and Fire Safety
- Aviation Fuels and Additives
- Fuel System Ice Inhibitor (FSII)
- Contaminants and Fuel Testing Methods
- Receiving a Load of Aviation Fuel
- Aviation Fueling Components
- Fuel Storage Systems
- Mobile Refueling Equipment
- Aircraft Fueling and General Operations
- Recordkeeping
FAA-Approved Part 139 Line Fuel Safety Training is available as a subscription that includes: FAA- Approved Part 139 Line Fuel Safety Training, Ramp Safety, Customer Service, Loyalty and Rewards, Avfuel Contract Fuel, Sales and Leadership Training.
COST: $750 for first year | $300/yr renewal | unlimited seats
General Fuel Safety Lessons
Complimentary fuel safety lessons are available to all Avfuel customers.
Students do not receive a certificate for course completion.
Course topics include:
- Fuel Handling and Fire Safety
- Aviation Fuels and Additives
- Fuel System Ice Inhibitor (FSII)
- Contaminants and Fuel Testing Methods
- Receiving a Load of Aviation Fuel
- Aviation Fueling Components
- Fuel Storage Systems
- Mobile Refueling Equipment
- Aircraft Fueling and General Operations
- Recordkeeping
General fuel safety lessons are available as a free subscription that includes: Fuel Safety Lessons, Ramp Safety, Customer Service, Loyalty and Rewards, Avfuel Contract Fuel, Sales and Leadership Training.
COST: Free for Avfuel customers | unlimited seats
Ramp Safety
Avfuel’s Ramp Safety course covers non fuel related ramp safety considerations like marshalling and towing best practices.
Students do not receive a certificate at the completion of this course.
Course topics include:
- De-ice and Anti-ice
- Marshalling
- Towing
- Security
Ramp Safety Training is included in all free and paid training subscriptions.
Customer Service
Avfuel’s Customer Service Training Program offers a practical training sessions on customer service principals that can be directly applied to your operation. Training will focus on the triangle of customer service: culture and brand, service essentials, and tactics to amaze and wow customers.
Brand is a direct reflection of a company’s culture and vice versa. Students will learn how to strengthen your FBO’s brand and build a culture of care. Students will also master basic etiquette and manners and other customer service essentials, like written and verbal communication techniques, and how to handle difficult customers. Finally, students will review ways to amaze and wow customers, with the goal of creating a more memorable experience for guests.
Course topics include:
- Industry Overview
- Culture and Brand
- Service Essentials
- Attitude
- Ettiquette and Manners
- Communication
- Handling Difficult Situations
- Amaze and Wow
Customer Service Training is included in all free and paid training subscriptions.
Network Loyalty and Operations
Employees will learn how to implement and take advantage of Avfuel’s loyalty programs—AVTRIP, and Avfuel Network Referrals and Rewards—to bolster business.
Employees will also learn about the ins and outs of transactional programs offered through Avfuel—Avfuel Contract Fuel and the Avfuel Hub web-based payment processor—to streamline transactions at the front counter.
Course topics include:
- AVTRIP
- Avfuel Contract Fuel
- Avfuel Network Rewards
Network Loyalty and Avfuel Contract Fuel training is included in all free and paid training subscriptions.
Sales and Leadership
Discover applicable tactics to enhance the efficiency and effectiveness of your sales team, and the fineries of building and motivating a team that lasts with this Sales and Leadership Training Course.
Lessons in the sales module include information about customer resource management, how to identify your most valuable customers and how to ask for the sale. The leadership module will walk you through how to FUEL your team with effective management techniques.
Training topics include:
- Customer Resource Management (CRM)
- Identifying valuable customers
- Asking for the sale
- Hiring the right people
- Teamwork
- Ethics
- Attitude
- Employee retention tactics
- Leadership Skills
- Communication
- Accountability
Sales and leadership training is included in all free and paid training subscriptions.
Why choose the Avfuel Training System?
- Because it covers all your training needs with one low subscription for the entire FBO regardless of number of employees or employee turnover.
- Your FBO listing will be designated with the ATS Symbol so fuel decision makers can learn more about how your FBO staff train, and can rest assured their aircraft and passengers are in adept hands in the Avfuel Network.
The Avfuel Training System
39 Lessons. 39 Resources.
FAA-Approved Part 139 Supervisory Fuel Safety Training
Avfuel’s Fuel Safety Supervisory course is an accepted course for Fuel Safety Supervisor Certification.
At part 139 certificated airports, at least one supervisor with each fueling agent must complete a training course in fuel safety training which is acceptable to the administrator and fulfills the requirements of 14 CFR §139.321 (e)(1). There may be additional regulatory controls in place at your location. It is necessary to discuss these regulations with your local Authority Having Jurisdiction (or AHJ) to determine what other requirements must be met at your facility.
Students receive a certificate for successful completion of this course.
Course topics include:
- Fuel Handling and Fire Safety
- Aviation Fuels and Additives
- Fuel System Ice Inhibitor (FSII)
- Contaminants and Fuel Testing Methods
- Receiving a Load of Aviation Fuel
- Aviation Fueling Components
- Fuel Storage Systems
- Mobile Refueling Equipment
- Aircraft Fueling and General Operations
- Special Supervisor Training Topics
FAA-Approved Part 139 Supervisory Fuel Safety Training is available as a subscription that includes: FAA Approved Part 139 Supervisory Training PLUS FAA Approved Part 139 Line Fuel Safety Training, Ramp Safety, Customer Service, Loyalty and Rewards, Avfuel Contract Fuel, Sales and Leadership Training.
COST: $1250 for first year | $500/yr renewal | unlimited seats
FAA-Approved Part 139 Line Service Fuel Safety
Completion of the Avfuel Line Service Fuel Safety Course qualifies line employees to receive a certificate of completion for an FAA-approved line service fire safety training program meeting the requirements of 14 CFR §139.321(b)(1) through (b)(7). This comprehensive training course when used in addition to initial on-the-job training may be used by the supervisor to meet recurrent fire safety instruction required under Part 139.321 (e)(2).
Students receive a certificate at the completion of this course.
Course topics include:
- Fuel Handling and Fire Safety
- Aviation Fuels and Additives
- Fuel System Ice Inhibitor (FSII)
- Contaminants and Fuel Testing Methods
- Receiving a Load of Aviation Fuel
- Aviation Fueling Components
- Fuel Storage Systems
- Mobile Refueling Equipment
- Aircraft Fueling and General Operations
FAA-Approved Part 139 Line Fuel Safety Training is available as a subscription that includes: FAA- Approved Part 139 Line Fuel Safety Training, Ramp Safety, Customer Service, Loyalty and Rewards, Avfuel Contract Fuel, Sales and Leadership Training.
COST: $750 for first year | $300/yr renewal | unlimited seats
General Fuel Safety Lessons
Complimentary fuel safety lessons are available to all Avfuel customers.
Students do not receive a certificate for course completion.
Course topics include:
- Fuel Handling and Fire Safety
- Aviation Fuels and Additives
- Fuel System Ice Inhibitor (FSII)
- Contaminants and Fuel Testing Methods
- Receiving a Load of Aviation Fuel
- Aviation Fueling Components
- Fuel Storage Systems
- Mobile Refueling Equipment
- Aircraft Fueling and General Operations
General fuel safety lessons are available as a free subscription that includes: Fuel Safety Lessons, Ramp Safety, Customer Service, Loyalty and Rewards, Avfuel Contract Fuel, Sales and Leadership Training.
COST: Free for Avfuel customers | unlimited seats
Ramp Safety
Avfuel’s Ramp Safety course covers non fuel related ramp safety considerations like marshalling and towing best practices.
Students do not receive a certificate at the completion of this course.
Course topics include:
- De-ice and Anti-ice
- Marshalling
- Towing
- Security
Ramp Safety Training is included in all free and paid training subscriptions.
Customer Service
Avfuel’s Customer Service Training Program offers a practical training sessions on customer service principals that can be directly applied to your operation. Training will focus on the triangle of customer service: culture and brand, service essentials, and tactics to amaze and wow customers.
Course topics include:
- Industry Overview
- Culture and Brand
- Service Essentials
- Attitude
- Ettiquette and Manners
- Communication
- Handling Difficult Situations
- Amaze and Wow
Customer Service Training is included in all free and paid training subscriptions.
Network Loyalty and Operations
Employees will learn how to implement and take advantage of Avfuel’s loyalty programs—AVTRIP, and Avfuel Network Referrals and Rewards—to bolster business.
Employees will also learn about the ins and outs of transactional programs offered through Avfuel—Avfuel Contract Fuel and the Avfuel Hub web-based payment processor—to streamline transactions at the front counter.
Course topics include:
- AVTRIP
- Avfuel Contract Fuel
- Avfuel Network Rewards
Network Loyalty and Avfuel Contract Fuel training is included in all free and paid training subscriptions.
Sales and Leadership
Discover applicable tactics to enhance the efficiency and effectiveness of your sales team, and the fineries of building and motivating a team that lasts with this Sales and Leadership Training Course.
Lessons in the sales module include information about customer resource management, how to identify your most valuable customers and how to ask for the sale. The leadership module will walk you through how to FUEL your team with effective management techniques.
Training topics include:
- Customer Resource Management (CRM)
- Identifying valuable customers
- Asking for the sale
- Hiring the right people
- Teamwork
- Ethics
- Attitude
- Employee retention tactics
- Leadership Skills
- Communication
- Accountability
Sales and leadership training is included in all free and paid training subscriptions.
Why choose the Avfuel Training System?
- Because it covers all your training needs with one low subscription for the entire FBO regardless of number of employees or employee turnover.
- Your FBO listing will be designated with the ATS Symbol so fuel decision makers can learn more about how your FBO staff train, and can rest assured their aircraft and passengers are in adept hands in the Avfuel Network.
Part 139 Line Fuel Safety Training
Requires an initial subscription fee: $750- FAA-Approved Part 139 Line Fuel Safety Training
- Ramp Safety
- Customer Service
- Network Loyalty and Operations
- Unlimited Seats
Part 139 Supervisory Fuel Safety Training
Requires an initial subscription fee: $1250- FAA-Approved Part 139 Supervisory Fuel Safety Training
- FAA-Approved Part 139 Line Fuel Safety Training
- Ramp Safety
- Customer Service
- Network Loyalty and Operations
- Unlimited Seats
General Fuel Safety Lessons
Free to Avfuel Customers- General Fuel Safety Lessons (Students will not receive a certificate for completion)
- Ramp Safety
- Customer Service
- Network Loyalty and Operations
- Unlimited Seats